Excelsior Hotel - Hong Kong

281 Gloucester Road, Causeway Bay, Hong Kong, China  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Excelsior Hotel - Hong Kong

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

Reflex massage

Steam bath

 Breakfast

In-room breakfast

Continental breakfast

 Food/Drinks

Restaurant

Bar/Lounge

Overview

The 4-star Excelsior is located adjacent to the beautiful beach. The deluxe hotel in Hong Kong attracts guests with its Italian architecture.

The property boasts a spectacular setting in an entertainment area near a bus stop offering easy access to Hong Kong Park, Central and Kowloon Bay within 25-minute walk. Just 5 km from the center of Hong Kong known for Victoria Park, Causeway Bay and Hong Kong Convention and Exhibition Centre.

Guests will find department stores and a shopping mall within minutes of the hotel.

20 minutes' walk to MTR East Tsim Sha Tsui train station. A few minutes' drive from Hong Kong International airport.

Rooms

The hotel comprises 883 non-smoking rooms featuring a modern décor, ironing facilities, a work desk, a dining area, free Wi-Fi and LCD TV as well as a fridge and coffee/tea makers. The property boasts views of Victoria Park and Victoria Harbour from its rooms. They also have private bathrooms with dressing gowns, a hairdryer and a bathtub.

Eat & Drink

The hotel serves a buffet breakfast from 06:30 till 10:30. A fine variety of international dishes is offered at the popular restaurant onsite. The spacious bar serves a selection of afternoon tea, coffee and soft drinks.

A buffet breakfast is served at the price of HKD 198 per person per night.  The hotel offers a buffet breakfast at the price of HKD 108.90 per night per child under 6 years. 

Services

Guests can rent cars and limousines on site.

Relax

The property offers a steam room, a spa center and a health club as well as reflex massage and steam baths for guests' relaxation. Fitness center and a gym are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

public parking is possible on site (reservation might be needed) at HKD 250 per day.

Number of floors:   28.  Number of rooms:   883.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • VIP check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Free safe at reception
  • Multilingual staff
  • No pets allowed
  • Executive/Club floor
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Fitness center
  • Tennis

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Bar/Lounge
  • Cafe
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Kids club

Leisure facilities

  • Health club
  • Spa & wellness center
  • Steam bath
  • Reflex massage

Room view

  • Sea view
  • City view
  • Harbor view
  • Park view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Mini-fridge

Media

  • Paid movies/Video
  • Internet television
  • Hi-Fi
  • Direct dial telephone
  • Radio

Room decor

  • Carpeted floor

Policies

Check-In

  • from  12 pm

Check-Out

  • until  2 pm

Children and extra beds

  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 12 may stay for free in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Excelsior Hotel - Hong Kong Hong Kong location
Show big map »

Hotel Address:

281 Gloucester Road, Causeway Bay, Hong Kong, China

Get directions
City Center
  • Hong Kong
    4.3km
Airports
Train Stations
  • MTR Causeway Bay Station
    200 m
  • MTR Wan Chai Station
    1.3km
Underground stations
  • Causeway Bay
    200 m
Restaurants
  • ToTT's and Roof Terrace at The Excelsior, Hong Kong (cuisine: International)
    30 m
  • Tonkichi Japanese Restaurant
    40 m
Parks
  • Victoria Park
    520 m
Hotel information
  • Check-In:
    from  12 pm
  • Check-Out:
    until  2 pm
  • Number of floors:
    28
  • Number of rooms:
    883

Hotel Awards

ChineseHOTEL AWARDSRecommendedHong KongExcelsior

According to guest reviews, the hotel has been rated as
Best Spa Hotels in China

Use Badge

Rooms and availability

Grand Luxe Double Room
Bed type: King Size bed or Twin beds
Size: 34m2
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Excelsior Executive Superior Twin RoomExcelsior Executive Superior Twin RoomExcelsior Executive Superior Twin Room
    Executive Superior Twin Room
    Bed type: 2 Single beds or King Size bed or Twin beds
    Size: 26m2
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information

    Twin Room (Executive Superior)

    Room facilities
      Excelsior Executive Superior Executive-Floor Double RoomExcelsior Executive Superior Executive-Floor Double RoomExcelsior Executive Superior Executive-Floor Double Room
      Executive Superior Executive-Floor Double Room
      Bed type: Double Bed or 2 Single beds or Twin beds
      Size: 26m2
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      DOUBLE EXECUTIVE FLOOR-SUPERIOR

      Room facilities
        Excelsior Executive Superior Executive Floor SuiteExcelsior Executive Superior Executive Floor SuiteExcelsior Executive Superior Executive Floor Suite
        Executive Superior Executive Floor Suite
        Bed type: 2 Single beds or King Size bed
        Size: 26m2
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        Located on high floors, rooms overlook the city or Victoria Park. Executive Floor benefits include: - express check-in/out - free breakfast, afternoon tea and all-day refreshments - free local calls and in-room internet - one free pressing of suit/dress

        Room facilities
          Excelsior Standard Double Room Standard RoomExcelsior Standard Double RoomExcelsior Standard Double Room Standard RoomExcelsior Standard Double Room
          Standard Double Room
          Bed type: King Size bed or 2 Single beds or Twin beds
          Size: 26m2
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information

          Standard Room, 2 Single Beds - Standalone

          Room facilities
            Excelsior Superior Twin RoomExcelsior Superior Twin RoomExcelsior Superior Twin Room
            Superior Twin Room
            Bed type: 2 Single beds or Twin beds or King Size bed
            Size: 30m2
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Shower
            • — Less information+ More information

            Superior Room, 2 Single Beds, Harbor View - Standalone

            Room facilities
              Excelsior Superior Executive Floor Twin RoomExcelsior Superior Executive Floor Twin RoomExcelsior Superior Executive Floor Twin Room
              Superior Executive Floor Twin Room
              Bed type: 2 Single beds or Double Bed
              Size: 26m2
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information
              Room facilities
                Excelsior Executive Deluxe Double RoomExcelsior Executive Deluxe Double Room Deluxe Harbour View RoomExcelsior Executive Deluxe Double Room Deluxe Harbour View Room
                Executive Deluxe Double Room
                Bed type: King Size bed or Twin beds or Double Bed
                Size: 34m2
                Check Prices
                • Air conditioning
                • Shower
                — Less information+ More information

                Double Room (Exec Deluxe Full Harbour View)

                Room facilities
                  Excelsior Executive Deluxe Executive Floor Double RoomExcelsior Executive Deluxe Executive Floor Double RoomExcelsior Executive Deluxe Executive Floor Double Room
                  Executive Deluxe Executive Floor Double Room
                  Bed type: Double Bed or Twin beds
                  Size: 34m2
                  Check Prices
                  • Air conditioning
                  • Shower
                  — Less information+ More information

                  DOUBLE EXECUTIVE FLOOR-DELUXE-FULL HARBOUR VIEW

                  Room facilities
                    Excelsior Deluxe Double Room Deluxe Harbour View RoomExcelsior Deluxe Double RoomExcelsior Deluxe Double RoomExcelsior Deluxe Double Room
                    Deluxe Double Room
                    Bed type: King Size bed or 2 Single beds or Twin beds
                    Size: 34m2
                    Check Prices
                    • Free Wi-Fi
                    • Air conditioning
                    • Shower
                    • — Less information+ More information

                    Deluxe Room, 1 King Bed, Harbor View - Standalone

                    Room facilities
                      Excelsior Deluxe Executive Floor Twin RoomExcelsior Deluxe Executive Floor Twin RoomExcelsior Deluxe Executive Floor Twin Room
                      Deluxe Executive Floor Twin Room
                      Bed type: 2 Single beds or Double Bed
                      Size: 34m2
                      Check Prices
                      • Air conditioning
                      • Shower
                      — Less information+ More information
                      Room facilities
                        Excelsior Deluxe SuiteExcelsior Deluxe Suite
                        Deluxe Suite
                        Bed type: King or Twin beds
                        Size: 74m2
                        Check Prices
                        • Air conditioning
                        • Shower
                        — Less information+ More information
                        Room facilities
                          Excelsior Executive Double RoomExcelsior Executive Double RoomExcelsior Executive Double Room
                          Executive Double Room
                          Bed type: King Size bed or Twin beds or 2 Single beds
                          Size: 30m2
                          Check Prices
                          • Free Wi-Fi
                          • Air conditioning
                          • Shower
                          • — Less information+ More information

                          Executive Room, 1 King Bed - Standalone

                          Room facilities
                            Excelsior Executive SuiteExcelsior Executive SuiteExcelsior Executive Suite
                            Executive Suite
                            Bed type: King or Twin beds or 1 Super-King Size bed
                            Size: 55m2
                            Check Prices
                            • Air conditioning
                            • Shower
                            — Less information+ More information
                            Room facilities
                              Panoramic Suite
                              Size: 128m2
                              Check Prices
                              • Air conditioning
                              • Shower
                              — Less information+ More information
                              Room facilities

                                How to reach hotel

                                hotel Excelsior Hotel - Hong Kong Hong Kong location
                                Show big map »

                                Hotel Address:

                                281 Gloucester Road, Causeway Bay, Hong Kong, China

                                Get directions
                                City Center
                                • Hong Kong
                                  4.3km
                                Airports
                                Train Stations
                                • MTR Causeway Bay Station
                                  200 m
                                • MTR Wan Chai Station
                                  1.3km
                                Underground stations
                                • Causeway Bay
                                  200 m
                                Restaurants
                                • ToTT's and Roof Terrace at The Excelsior, Hong Kong (cuisine: International)
                                  30 m
                                • Tonkichi Japanese Restaurant
                                  40 m
                                Parks
                                • Victoria Park
                                  520 m
                                Hotel information
                                • Check-In:
                                  from  12 pm
                                • Check-Out:
                                  until  2 pm
                                • Number of floors:
                                  28
                                • Number of rooms:
                                  883

                                Hotel Awards

                                ChineseHOTEL AWARDSRecommendedHong KongExcelsior

                                According to guest reviews, the hotel has been rated as
                                Best Spa Hotels in China

                                Use Badge

                                Excelsior Location

                                Legend
                                • Current hotel
                                • Hotels nearby
                                • Other hotels
                                • Airports
                                • Underground stations
                                • Train stations
                                • Parks
                                • Tourist attractions
                                • Museums
                                • Convention centers
                                • Stadiums
                                • Food and meals
                                • General

                                Hover above the icons to see hotel photo and details.

                                Click the hotel to go to the main hotel page.

                                Route Planner
                                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                What's nearby

                                Tourist attractions

                                • Chinese New Year Fireworks - 1.4km

                                Places of interest

                                • Forever Blooming Bauhinia Sculpture - 1.1km
                                • Reunification Monument - 1.2km

                                Train stations

                                • MTR Causeway Bay Station - 100 m
                                • MTR Wan Chai Station - 1.2km
                                • MTR East Tsim Sha Tsui Station - 1.7km

                                Convention centers

                                • Hong Kong Convention and Exhibition Centre - 1.1km

                                Sport related

                                • Hong Kong Stadium - 1.1km

                                Shopping areas

                                • Sogo Hong Kong - 100 m
                                • Lee Gardens Two - 300 m
                                • Lee Gardens - 400 m
                                • Times Square Hong Kong - 400 m

                                Stadiums

                                • Happy Valley Racecourse - 1.0km

                                Arboretum, Green spaces, Zoos

                                • hong kong zoo - 1.4km

                                Business areas

                                • Central Plaza - 1.1km

                                Underground stations

                                • Causeway Bay - 100 m
                                • Tin Hau - 700 m
                                • Wan Chai - 1.2km
                                • Fortress Hill - 1.2km

                                Marina

                                • Wan Chai Ferry Pier - 800 m

                                Local Attractions

                                • Hopewell Centre - 1.5km
                                  Hopewell Centre, 183, Wanchai, Hong Kong
                                • Tsim Sha Tsui Promenade - 1.7km
                                  Tsim Sha Tsui, Hong Kong
                                • Tsim Sha Tsui - 1.9km
                                  Kowloon, Hong Kong
                                • Wan Chai Hung Shing Temple - 1.6km
                                  No.129 Queen's Road Esat, Central and Western District, Hong Kong Island, Hong Kong
                                • Hong Kong Space Museum - 1.9km
                                  10 Salisbury Road, Cultural Centre Complex, Tsim Sha Tsui, Kowloon, Hong Kong

                                Near the hotelNear the hotel

                                • Causeway Bay - 380 m
                                  East to Wanchai, West to Pak Kok, Hong Kong
                                • Wan Chai - 620 m
                                • Lin Fa Kung Temple - 920 m
                                  Lin Fa Kung Street West, Hong Kong
                                • Hong Kong Racing Museum - 980 m
                                  Second Floor of the Happy dalley Stand, Happy Valley Racecourse, Hong Kong
                                • Victoria Park - 520 m
                                  Gaoshiwei Street, Wanzai District, Hong Kong
                                • Tin Hau Temple (Causeway Bay) - 870 m
                                  No.10 Tin Hau Temple Road, Hong Kong
                                • North Point, Hong Kong - 950 m
                                  Eastern District, Hong Kong Island, Hong Kong

                                Restaurants Nearby

                                • ToTT's and Roof Terrace at The Excelsior, Hong Kong - 30 m

                                  Address: No.281 Gloucester Road
                                  Phone: 852-28376786

                                  70% likes this, based on 124 reviews
                                  Cuisine: International

                                • Yee Tung Heen - 20 m

                                  Address: No. 281 Gloucester Road, Causeway Bay
                                  Phone: 852-28376790

                                  77% likes this, based on 10 reviews
                                  Cuisine: Chinese

                                • Myung Ga Korean Restaurant - 40 m

                                  Address: 280 Gloucester Rd, Causeway Bay
                                  Phone: 852-28825056

                                  52% likes this, based on 36 reviews
                                  Price Range: GBP 18 - GBP 75

                                • Tonkichi Japanese Restaurant - 40 m

                                  Address: Shop P412 World Trade Centre, 280 Gloucester Road , Causeway Bay
                                  Phone: 852-25776617

                                  73% likes this, based on 61 reviews
                                  Price Range: GBP 9 - GBP 24

                                • Lord Stow's @ Expresso - 20 m

                                  Address: Excelsior Hotel, 281 Gloucester Road,Causeway Bay

                                  70% likes this, based on 31 reviews
                                  Cuisine: Bakery

                                Hotel information
                                • Check-In:
                                  from  12 pm
                                • Check-Out:
                                  until  2 pm
                                • Number of floors:
                                  28
                                • Number of rooms:
                                  883

                                Hotel Awards

                                ChineseHOTEL AWARDSRecommendedHong KongExcelsior

                                According to guest reviews, the hotel has been rated as
                                Best Spa Hotels in China

                                Use Badge

                                Hotels nearby
                                Jj Hotel Hong Kong
                                3 stars
                                0.9km
                                Harbour Grand
                                5 stars
                                2km
                                Cities nearby
                                • Zhuhai hotels - 65km
                                • Macau hotels - 67km
                                • Shenzhen hotels - 36km
                                • Dongguan (Guangdong) hotels - 98km
                                • Zhongshan (Guangdong) hotels - 89km
                                • Taipa (Macau) hotels - 67km
                                • Lantau Island (Hong Kong) hotels - 27km
                                • Huizhou (Guangdong) hotels - 99km
                                • Heping County hotels - 64km
                                • Cotai (Macau) hotels - 67km

                                Excelsior Reviews

                                Guest reviews are submitted by our customers after their stay at Excelsior

                                Average guest rating

                                8.0out of 10
                                Excellent
                                Based on 135 reviews

                                Rating by category:

                                Location
                                9.3
                                Rooms
                                8.2
                                Service
                                8.2
                                Value
                                7.5
                                Dining
                                7.0

                                Individual guest reviews

                                • Group of friends
                                  9.2

                                  The comfort and convenience. Great harbor view. Pleasant staff. Comfortable bed!

                                  I thought the decoration in the room was a little faded, especially the paintings. The bath robes were not too soft, and the towels quite small!

                                • Family with children
                                  9.6

                                  excellent hotel, location and facility

                                  location

                                • Family with children
                                  9.2

                                  1. proximity to underground line; 2. 15 meters from first shops and then on and on and on (times square); 3. very nice service; 4. good enough gym; 5. hotel is one of the airport express service stops. it means you get on the underground train at the airport and get off at the hotel entrance (you need to change from the metro to the bus at the central station - very easy - controled by signs and personel transfer just 40 meters walk... - on the way back you check in your luggage at the cenral station - then at the airport you just walk to the gate... super!

                                  1. bathroom in the stadard room could be bigger (anyway it is ok... had really nothing bad to write about...)

                                • Couple
                                  7.8

                                  The Totts restaurant was a wonderful dining experience

                                  The bathrooms looked a bit tired, could do with a bit of an overhaul

                                • Single
                                  7.4

                                  Hotel locates steps from major shopping district. My room faces the victoria harbor with amazing view.

                                  Interior decor is in desparate need for updating. Bathroom smells a bit damp. Hairdryer upon request. The mechanical unit (ac) in my room makes a banging noise every few hours, audible enough to wake me up few times at night. Cabling visible/dangling from the ceiling (fiber optics? Wifi? Not sure what they are for).

                                • Older travelers
                                  8.2

                                  Fantastic location, close to shopping & City Centre & Star Ferries. Recommend staying on Executive levels, warm & welcoming friendly service.

                                  Room was very compact, for more comfort would look to book larger if staying again next time.

                                • Family with children
                                  7.8

                                  The hotel is quiet. The service is good and I've got my room request without any problems.

                                  Nothing.

                                • Older travelers
                                  9.6

                                  The attitude of all the staff was excellent; respectful, friendly and "nothing too much trouble". The restaurants, especially TOTTs, were good, with friendly, sympathetic staff. The beds were extremely comfortable; room service excellent.

                                  Having stayed at the hotel sevral times since 1998, I feel that the interior may be due for an update, although nothing is wrong with the decor, some modernisation may be worthwhile.

                                • Older travelers
                                  10.0

                                  Easy access to shopping and sightseeing trips

                                  Hotel about to undergo an upgrade, certain aspects of the hotel are out dated but still confortable

                                • Single
                                  8.8

                                  the harbour view and the location to shopping and public transport

                                  nil, only a bit surprise that the control of individual lighting and air-con at bed side is a bit limited

                                • Family with children
                                  5.8

                                  The location is central and convenient, and some rooms have excellent harbour views. The housekeeping staff are attentive and rooms are comfy.

                                  For the price, the rooms are aging, the showers are unacceptably poor, and restaurants overpriced. Airport shuttle bus and internet access are not complimentary even for long-staying guests. Hotel is used extensively for airline cabin crew and the place often feels like a transit lounge.

                                • Single
                                  9.6

                                  Toss's Bar was really wonderful. We ould enjoy the live show there. Guests were also nice to enjoy the music and dance together. The room was also nice and clean.

                                • Older travelers
                                  7.8

                                  The hotel is at the main shopping area.

                                  The room is a bit old and small compare to the price you paid HK$1600/night.

                                • Older travelers
                                  7.4

                                  Harbour view room and great location

                                  bathroom l

                                • Group of friends
                                  7.0

                                  The Excelsior is a HK landmark. The view is outstanding. The location is unbeatable. Staff always ready to help. I liked locaton and view best. Great!

                                  No free internet use in rooms nor anywhere at the hotel. Made it fall behind new design business hotels in Asia.

                                How to reach hotel

                                hotel Excelsior Hotel - Hong Kong Hong Kong location
                                Show big map »

                                Hotel Address:

                                281 Gloucester Road, Causeway Bay, Hong Kong, China

                                Get directions
                                City Center
                                • Hong Kong
                                  4.3km
                                Airports
                                Train Stations
                                • MTR Causeway Bay Station
                                  200 m
                                • MTR Wan Chai Station
                                  1.3km
                                Underground stations
                                • Causeway Bay
                                  200 m
                                Restaurants
                                • ToTT's and Roof Terrace at The Excelsior, Hong Kong (cuisine: International)
                                  30 m
                                • Tonkichi Japanese Restaurant
                                  40 m
                                Parks
                                • Victoria Park
                                  520 m
                                Hotel information
                                • Check-In:
                                  from  12 pm
                                • Check-Out:
                                  until  2 pm
                                • Number of floors:
                                  28
                                • Number of rooms:
                                  883

                                Hotel Awards

                                ChineseHOTEL AWARDSRecommendedHong KongExcelsior

                                According to guest reviews, the hotel has been rated as
                                Best Spa Hotels in China

                                Use Badge